Crabtree Health – Notice of Privacy Practices

Effective Date: 03/01/2025

This Notice describes how medical information about you may be used and disclosed, and how you can get access to this information. Please review it carefully.

1. Our Responsibilities

At Crabtree Health, we are required by law to:

Protect the privacy of your health information.
Provide you with this Notice explaining our legal duties and privacy practices.
Abide by the terms of the Notice currently in effect.
Notify you if there is a breach of your unsecured health information.

2. How We May Use and Disclose Your Information

We may use or share your health information in the following ways:

For Treatment – To provide, coordinate, or manage your healthcare (e.g., sharing with other providers, labs, pharmacies).
For Payment – To bill and collect payment for your care (applies to insurance-based services only).
For Healthcare Operations – For quality assessment, training, and practice management activities.

We may also share information when required by law, such as for:

Public health and safety issues (reporting diseases, adverse events, product recalls).
Law enforcement, court orders, or legal proceedings.
Health oversight activities (audits, compliance, government programs).

3. Your Rights Regarding Health Information

You have the right to:

Request a copy of your medical record (paper or electronic).
Request corrections if you believe your information is incomplete or incorrect.
Request restrictions on how we use or disclose your information (though we are not always required to agree).
Request confidential communications (e.g., use of alternative phone/email).
Receive a list of disclosures made about your health information (outside of treatment, payment, and operations).
Receive a copy of this Notice at any time.

To exercise any of these rights, contact us at:
Crabtree Health, 2000 Bearcat Way, Suite 103, Morrisville, NC 27560
info@crabtreehealth.com
910-808-9398

4. Special Notes for Direct Primary Care & Self-Pay Patients

For patients enrolled in our Direct Primary Care program, no claims are submitted to insurance. Your records are still protected under HIPAA.
If you request that services not be billed to insurance (self-pay), we will honor your request in writing.

5. Changes to This Notice

We reserve the right to update or change this Notice at any time. Any changes will be posted at our office and on our website at www.crabtreehealth.com/hipaa.

6. Questions or Complaints

If you believe your privacy rights have been violated, you may file a complaint by contacting our office or with the U.S. Department of Health and Human Services (HHS). You will not be penalized for filing a complaint.

Crabtree Health Compliance Officer
info@crabtreehealth.com
910-808-9398